PRIVACY POLICY

Last Updated: March 2026

The Pickleball Experience (“we,” “our,” or “us”) operates the website https://thepickleballexperience.com and provides pickleball clinics, retreats, training events, travel experiences, and merchandise.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information when you:

• register for clinics or retreats
• purchase products from our shop
• submit a contact form
• subscribe to newsletters
• interact with our website

Information collected may include:

• name
• email address
• phone number
• billing or mailing address
• payment information
• emergency contact information (for retreats)

Payment transactions are processed securely through third-party payment processors such as Stripe. We do not store full credit card numbers on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• browser type
• device information
• pages visited
• referring website
• date and time of visits

This information helps us improve website functionality and user experience.

Cookies & Tracking Technologies

Our website may use cookies to:

• improve website performance
• analyze visitor behavior
• remember user preferences

We may use tools such as:

• Google Analytics
• website analytics tools provided by our hosting platform

You may disable cookies through your browser settings, although some features of the website may not function properly.

How We Use Your Information

We use personal information to:

• process event registrations and purchases
• communicate about clinics, retreats, and events
• provide customer support
• send newsletters and promotional updates
• improve our website and services

You may unsubscribe from marketing emails at any time.

Sharing Your Information

We do not sell personal information.

We may share limited information with trusted third-party providers necessary to operate our business, including:

• payment processors
• website hosting providers
• email marketing services
• analytics services

These providers only receive the information necessary to perform their services.

International Users

The Pickleball Experience is based in the United States but may host events internationally.

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

By using this website, you consent to this transfer.

Data Security

We take reasonable measures to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external sites.

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised date.

Contact

For questions about this Privacy Policy:

The Pickleball Experience
hello@thepickleballexperience.com